HOW TO ORDER

Simply add your favourite items to cart and click on the shopping cart icon once you are done.
Review the items you have picked.
Fill in your particulars (name, contact number, delivery address, credit card information).
Click submit and all you need to do is to wait for Alleyjar to delivery your order to your doorstep!

You can view your order details here. At this page, simply click into your order number to view the details.

Give us a ring in advance or contact us via email and our team will be there to assist you!

No exchange / refund / cancellation changes is allowed for confirmed orders unless the items were delivered damaged. Please contact us should you require any assistance for your order.

All our customers are advised to examine all goods purchased at point of delivery. Any breakages or discrepancies in quantities or items delivered should be brought to the attention of the delivery personnel before he or she leaves the delivery premises, failing which the goods shall be deemed to have arrived in good condition.

DELIVERY

Free delivery service to one destination for orders above $50, otherwise, a flat fee delivery of $3.50 applies.

An additional fee of $5 is applicable for delivery to Sentosa and CBD^ area.

Should you require express delivery (i.e., same day), a fee of $10 is applicable for a special delivery arrangement. Express delivery is subjected to availability.

We do not deliver to Jurong Island and other restricted areas.

^No additional delivery fee to CBD area until further notice. YAY!

Should you require express delivery (i.e., same day), a fee of $10 is applicable for a special delivery arrangement. Express delivery is subjected to availability.

Please contact us to check for availability.

Orders placed will be delivered between 1 to 3 days.

 Delivery times are 11am to 9pm from Monday to Sunday (Public Holidays excluded).

If you have a specific delivery date, not a problem!
Simply indicate your request in the Delivery Note section and we will contact you to confirm your request. Alternatively, you can contact us at hello@alleyjar.com or +65 9777 1450.

* During inclement weather, traffic congestion, extremely high call volume or other unforeseen situation, delivery may take longer than expected or may temporarily be unavailable. If any of such circumstance arises, our staff will contact you personally in order to update you with the relevant details.

Yes, you can. Please email us at hello@alleyjar.com.

International delivery is unavailable at the moment, we only deliver to local Singapore addresses.

PAYMENT

VISA, Mastercard, UnionPay, Apple Pay, Google Pay, Alipay and WeChat Pay are available for payment upon checkout.

At the checkout page, simply key in the coupon code in the field “Coupon Code”, click “Apply Coupon” and the discount will be reflected automatically.

GENERAL FAQ

Our operating hours are from Monday to Sunday between 10.00am to 9.00pm.

You can also drop us a message at +65 9777 1450 or email  us at hello@alleyjar.com at any time, we will respond to you as soon as possible!

HAVE ANY QUESTIONS WE DIDN’T ANSWER? SUBMIT YOUR QUESTIONS NOW!

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