HOW TO ORDER

Simply add your favourite items to cart and click on the shopping cart icon once you are done.
Review the items you have picked.
Fill in your particulars (name, contact number, delivery address, credit card information).
Click submit and all you need to do is to wait for Alleyjar to delivery your order to your doorstep!

You can view your order details here. At this page, simply click into your order number to view the details.

Give us a ring in advance or contact us via email and our team will be there to assist with you.

No exchange / refund / cancellation changes is allowed for confirmed orders unless the items were delivered damaged. Please contact us should you require any assistance for your order.

All our customers are advised to examine all goods purchased at point of delivery. Any breakages or discrepancies in quantities or items delivered should be brought to the attention of the delivery personnel before he or she leaves the delivery premises, failing which the goods shall be deemed to have arrived in good condition.

DELIVERY

Free next day delivery service to one destination for orders above $100, otherwise, an additional $10 delivery fee applies.

An additional fee of $5 is applicable for delivery to Sentosa and CBD^ area.

Should you require express delivery (i.e., same day), a fee of $10 is applicable for a special delivery arrangement. Express delivery is subjected to availability.

We do not deliver to Jurong Island and other restricted areas.

^No additional delivery fee to CBD area until further notice. YAY!

Delivery times are usually 10am to 7pm from Monday to Saturday (Public Holidays excluded).

Orders placed before 5pm will be delivered the next shipping day. Orders made after the said time will be delivered the following day.

* During inclement weather, traffic congestion, extremely high call volume or other unforeseen situation, delivery may take longer than expected or may temporarily be unavailable. If any of such circumstance arises, our staff will contact you personally in order to update you with the relevant details.

Should you require express delivery (i.e., same day), a fee of $10 is applicable for a special delivery arrangement. Express delivery is subjected to availability.

Please contact us to check for availability.

Yes, you can. Please email us at hello@alleyjar.com.

Orders opted for self-collection will be available for collection the next working day, according to our retail showroom operating hours. A text message will be sent to the mobile number registered by customer to notify that order is ready for collection.

International delivery is unavailable at the moment, we only deliver to local Singapore addresses.

PAYMENT

Online Credit / Debit card payment. VISA and Mastercard are welcomed.

At the checkout page, simply key in the coupon code in the field “Coupon Code”, click “Apply Coupon” and the discount will be reflected automatically.

Coupon and discount codes can only be used for online purchases.

GENERAL FAQ

You can visit or call from Monday to Friday between 10.00am to 5.30pm or Saturday between 10.00am to 12.30pm.

You can also email to hello@alleyjar.com at any time.

Yes, you can. We are located at 10 Admiralty Street, Northlink Building, #01-16, Singapore 757695.

Please call us to check on the stock availability before coming.

Please note that we only accept cash payment, bank transfer or PayNow at our retail showroom.

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